Welcome to the Accounts and Billing Support Forum

Post any help questions about account issues, or billing problems.

Please read the Documents and Help section carefully before posting your question.

Include

Brief description of the problem you're having.

Please do not share private information in the Forums. We will contact you privately to discuss specific account or billing issues.

Hi,

I upgraded to pro version 1 hour ago, but still, when I execute a query towards "Raster Tiles" apis I get "405 Not Allowed" response.

After the account upgrade, we generated a new token, but still no luck.

Can you double check it? we need to continue developing ourcode, but we are stuck here. Thank you!

BR,

Edu

Hi,

Thank you for signing up, and I appologize for the delay!

Your key should work now, but I'll double and triple check everything as I research the issue.

If you need any help, or run into any issues, please don't hesitate to reach out. I can also assist with converting to Vector Tiles if that is at all an option?

Thanks again,

Justin @ Slpy

It works now ! I am good for now, thank you :)

I need to cancel this acount and remove all api keys. I cant see a way to do this would would mind doing this for us.

Thanks

Andrew

Developer:

I need to cancel this acount and remove all api keys. I cant see a way to do this would would mind doing this for us.

Thanks

Andrew

Done. Thanks for checking us out!